Customer service software that cuts your response time

Use Dashly tools to improve Customer Support performance. Be in context of every inquiry and enjoy high ratings of your work!

Customer support software for growing support teams

Give your clients a convenient way to reach out to you
Use the history of your communication to create a better experience and solve problems faster

Use data to understand the frictions in your customer journey
Create targeted pop-ups, emails, chatbot to help customer right when they need it

Get customers' feedback and evaluation on the quality of their interaction with the support team. Analyze poor-rated conversations.
Track the workload of your team, identify peak hours, and plan shifts accordingly

Unlimited number of seats for everyone in your team to get on board of customer communications

1
Set up live chat on your website
add team members and appoint the ones responsible for conversations set up the working hours create saved replies
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2
Create a knowledge base for self-service
put answers to frequently asked questions let visitors find them on their own send the links to the knowledge base for a quicker answer
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3
Launch a customer support chatbot
clarify questions, route the conversation to the right agent and decrease the response time
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4
Automate feedback and notifications
feedback collection, payment notifications, abandoned cart reminders, etc.
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5
Support customers from the Dashly mobile app
Agents can communicate with customers via Dashly mobile application and send knowledge base articles straight from the app on the go Download Dashly mobile app and stay in touch with your customers from anywhere in the world